Web-based Customer Relationship Management with blucrm™.
BluCRM™ utilizes SugarCRM, the premier commercial open source suite of relationship management application tools. Xblu™ will assess and provide conversion, systems integration, as well as provide full maintenance and professional support services for your SugarCRM installation. BluCRM™ solutions can be implemented in as little as 30-45 days.
BluCRM™ - The web-based CRM System allows the following:
- Sales staff to manage current and potential opportunities, while winning more business
- opportunities.
- The marketing and sales team to generate/create, assigns, and converts more leads.
- Contact center to provide Unparallel Customer service.
- Executive Team will capitalize on BI for better decisions with just-in-time business and customer insight.
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Some of the high level features
include:
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• Contact Database.
• Online Meeting Scheduler.
• Sales and Opportunities Forecasting.
• Document Management.
• Project Management.
• Bug Tracker.
• Single Point Login for Multiple Applications.
• Industry Specific Newsfeed.
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Xblu’s SugarCRM Hosting Infrastructure
With Xblu’s BluCRM™/SugarCRM solution, you can focus on sales, marketing and customer service.
Xblu’s BluCRM™/SugarCRM Hosted solution's employs industry-leading best practices, processes methodologies for hosting and managing eBusiness and WebService applications.
Reliability
We built redundancy into every level, from network switches and firewalls to web applications and databases; every element working behind the scenes is proactively monitored to guarantee the highest level of application uptime.
Trusted Reliability:
Redundant network and server components Automatic failover of clustered servers Daily data back-ups
Onsite and offsite data storage.
Scalability
Xblu’s solution has been engineered so that it can scale seamlessly to meet evolving customer needs. We continuously monitor performance, availability and usage levels, and upgrade capacity to help stay ahead of usage requirements.
Performance
Xblu’s hosting infrastructure for BluCRM™/SugarCRM is designed to deliver peak performance regardless of time and usage.
Ensuring peak performance with:
Dedicated accelerator devices to handle SSL data encryption and decryption (optional upgrade),
High-speed load balancing and on demand scalability using advanced storage area network (SAN) infrastructure High-bandwidth, redundant connections
Burstable bandwidth on demand
Security
Xblu’s hosting employs features to safeguard your critical business data and prevent unauthorized access.
Security Features:
Network Security
Server-level Security
- Redundant multi-level firewalls (optional upgrade)
Vulnerability scanning Server intrusion detection
Anti-virus protection.
Application Security
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Advanced password protocols Access rules and controls Function-specific privileges.
Data center Security
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Biometric access controls
24/7 on-site security personnel Video surveillance and monitoring On-site and off-site tape storage (optional upgrade). |
